Refund and Returns Policy
Last updated: August 12, 2026
We want you to be completely satisfied with every Fabslo purchase. If something is not right, this policy explains how we make it right.
1. Order Cancellation
- Because orders are fulfilled individually, you may cancel your order free of charge anytime before it is shipped.
- Once your order has been handed to the shipping carrier, it can no longer be cancelled. A refund must instead follow the returns process below.
2. Eligibility for Return
To be eligible for a return, the item must be:
- Received in damaged or defective condition, or.
- Not as described in its product listing (wrong item, wrong size, wrong color).
Returns due to change of mind are accepted within 14 days of delivery, provided the item is unused and in its original packaging. Return shipping costs for change-of-mind returns are the responsibility of the customer.
3. Non-Returnable Items
- Gift cards and downloadable/digital products.
- Items returned not in their original condition, damaged by customer misuse, or missing parts.
- Personal hygiene or sanitary items once unsealed.
4. Refunds
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds are issued to your original payment method within 5–10 business days (PayPal refunds are typically instant; bank/card processing may take longer).
- Partial refunds may be granted for items that are not in their original condition.
5. Replacement
If a product arrives damaged or defective, we will gladly send a replacement at no additional cost, instead of a refund, if you prefer.
6. How to Start a Return
- Contact us at [email protected] with your order number and photo evidence of the issue.
- Our team will respond within 1–2 business days with instructions.
7. Contact
For any questions about this policy, email [email protected].